Location: Dallas, TX (Uptown Area)
Direct reports: None
StackPath is a platform of secure Internet services built at the cloud's edge. StackPath services enable developers to build protection and performance into any cloud-based solution—from apps, to games, web sites, and beyond—without needing cloud security and delivery expertise of their own. More than 800,000 customers already use StackPath services, ranging from early-stage enterprises to Fortune 100 organizations. Headquartered in Dallas, Texas, StackPath has offices across the U.S. and around the world. For more information, visit stackpath.com and follow StackPath at www.fb.com/stackpathllc and www.twitter.com/stackpath.
About the Role
StackPath is hiring a CDN Support Technician II for our Customer Support team. Our Customer Support Technicians empower StackPath customer by quickly resolving customer requests, creating support documentation, and proactively suggesting solutions to common customer issues.
Here at StackPath we pride ourselves at putting the customer first and our Customer Support team plays a vital role in shaping how we serve our customers. We are looking for passionate, intelligent, and motivated Support Team members that want to be a part of a quickly growing team focused on customer satisfaction, collaboration, and teamwork.
Essential Duties and Responsibilities:
Desired Skills and Experience:
At StackPath, we take care of our employees we provide competitive salaries and a full slate of benefits. We invest in our people to ensure that they have everything needed to excel on the job.
Our goal is to make the internet a safer place. We need more help from people with the right passion and skills to help us get there.
This job description is not intended to be all-inclusive.
StackPath is an Equal Opportunity Employer. EOE/AA M/F/D/V
If your experience and qualifications match our current needs, a member of our human resources team will contact you. We look forward to hearing from you!